Introduction
PhonePrices.co.uk (“we”, “us”, or “our”) is a website published and operated by Network Equity Ltd.
PhonePrices.co.uk provides information, reviews, comparisons, buying guides and quotation services relating to business phone systems, VoIP solutions, unified communications platforms, contact centre software, broadband services, mobile business communications and related telecommunications products and services.
We are committed to protecting your privacy and handling personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.
Who we are
PhonePrices.co.uk is published by:
Network Equity Ltd
Email: [email protected]
For the purposes of UK data protection legislation, Network Equity Ltd is the data controller of personal data collected through this website.
Information we collect
Information you provide
When using PhonePrices.co.uk, you may provide information including:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Business address
- Number of employees
- Number of phone users
- Existing telecommunications provider
- Current contract details
- Business communication requirements
- Preferred contact method
- Any additional information submitted through forms, quote requests or correspondence
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Website usage information
- Pages viewed
- Time spent on the website
- Clickstream data
- Approximate geographic location
Cookies and tracking technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyse visitor behaviour
- Measure marketing performance
- Monitor website effectiveness
- Prevent fraud and abuse
Further information can be found in our Cookie Policy.
How we use your information
We use personal information to:
- Provide business telecommunications comparisons and quotations
- Match users with suitable telecommunications providers
- Process quote requests and enquiries
- Facilitate supplier introductions
- Respond to customer enquiries
- Improve our website, content and services
- Analyse website usage and performance
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
- Send marketing communications where permitted
Legal basis for processing
We process personal information under one or more of the following lawful bases.
Consent
Where you provide consent for marketing communications or request supplier contact.
Contract
Where processing is necessary to provide information, quotations or services requested by you.
Legitimate interests
We process data where necessary for our legitimate business interests, including:
- Operating PhonePrices.co.uk
- Generating and managing business enquiries
- Improving website functionality and content
- Analysing website performance
- Preventing fraud and abuse
- Maintaining network and information security
We carefully balance these interests against your rights and freedoms.
Legal obligation
Where processing is required to comply with legal or regulatory requirements.
Quote requests and supplier introductions
When you request a quote through PhonePrices.co.uk, we may share your information with carefully selected telecommunications providers, resellers, dealers or technology partners that may be able to provide suitable products or services.
Depending on your requirements, information may be shared with providers of:
- VoIP phone systems
- Hosted PBX solutions
- Unified communications platforms
- Contact centre software
- Business broadband services
- SIP trunking services
- Business mobile solutions
- Video conferencing platforms
- Call recording solutions
- Telecommunications hardware
These organisations may contact you directly regarding your enquiry by telephone, email or other appropriate methods.
We only share information reasonably necessary to facilitate quotations and supplier responses.
Marketing communications
Where you have provided consent, we may send communications relating to:
- Business communications technology
- Telecommunications industry updates
- Product reviews and buying guides
- Supplier offers and promotions
- Relevant business technology content
You may unsubscribe at any time by using the unsubscribe link provided in communications or by contacting us directly.
Third-party service providers
We may use trusted third-party providers to assist with:
- Website hosting
- Analytics
- Customer relationship management
- Email communications
- Form processing
- Marketing technology
- Website security
These providers process personal information on our behalf under contractual arrangements that require appropriate security and confidentiality measures.
Analytics and advertising
We may use analytics and advertising technologies to:
- Understand visitor behaviour
- Measure advertising effectiveness
- Improve website performance
- Analyse conversion activity
- Deliver relevant advertising
These technologies may include cookies and similar tracking tools.
Call tracking
To help measure the effectiveness of our marketing and supplier referral services, we may use telephone call tracking technologies.
Where call tracking is used, information such as the source of the enquiry, date and time of the call, and call duration may be recorded.
Calls may also be recorded by suppliers or service providers in accordance with their own privacy policies.
Data retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
| Data type | Typical retention period |
|---|---|
| Quote enquiries | Up to 24 months |
| Customer correspondence | Up to 24 months |
| Marketing records | Until consent is withdrawn |
| Analytics data | Up to 26 months |
| Call tracking data | Up to 24 months |
| Legal and compliance records | As required by law |
Information that is no longer required will be securely deleted or anonymised.
Data security
We implement appropriate technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Accidental loss
- Disclosure
- Alteration
- Misuse
- Destruction
Although we take reasonable precautions, no online system can be guaranteed to be completely secure.
International transfers
Some service providers may process information outside the United Kingdom.
Where this occurs, we implement appropriate safeguards, including:
- UK International Data Transfer Agreements (IDTAs)
- Standard Contractual Clauses
- Transfers to countries recognised as providing adequate protection
Your rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
Third-party websites
PhonePrices.co.uk contains links to third-party websites, software providers and telecommunications companies.
We are not responsible for the content, privacy practices or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children’s privacy
PhonePrices.co.uk is intended for business users and individuals aged 18 or over.
We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in legislation, technology or business practices.
The most recent version will always be available on this page.
Contact us
If you have any questions about this Privacy Policy or how we process personal information, please contact:
Data Protection Officer
Network Equity Ltd
Email: [email protected]
You also have the right to make a complaint to the UK data protection regulator, the Information Commissioner’s Office.
Further information is available from the ICO’s official website.
Last updated: June 2026