For SMEs looking for a reliable communications provider, bOnline offers a range of VoIP solutions tailored to business needs. With a focus on cost-effectiveness and ease of use, bOnline has established itself as a competitive player in the UK business telephony market. This review explores bOnline’s main products, associated pricing, and the pros and cons of using their services.
bOnline products
bOnline offers a variety of VoIP services designed to enhance business communications. Here are the key products they provide:
VoIP phone system
A cloud-based VoIP system that integrates multiple devices, allowing businesses to handle calls from anywhere with internet access. It includes features such as call forwarding, voicemail-to-email, and call recording.
Business broadband
bOnline also offers broadband packages specifically for businesses. These include fibre broadband with speeds up to 76 Mbps and standard broadband options.
Virtual landline
Businesses can set up a local business phone number regardless of their location, making it easier for them to appear local to their target audience even when working remotely or from another city.
Website services
bOnline provides website design and hosting services. These are aimed at small businesses that need to establish an online presence but may not have the resources to hire a dedicated web development team.
bOnline pricing
bOnline is known for its affordable pricing structure, which appeals to SMEs with limited budgets. Below is an overview of the pricing for their main products:
Product | Price (per month) | Key Features | Pros | Cons |
---|---|---|---|---|
VoIP phone system (Basic) | £9.95 per user | Essential call handling features | Affordable for basic needs | Limited advanced features |
VoIP phone system (Standard) | £12.95 per user | Call recording, voicemail-to-email | Includes additional features | Still lacks some enterprise-level tools |
VoIP phone system (Premium) | £17.95 per user | CRM integration, advanced call handling | Advanced features for larger businesses | Higher cost for small businesses |
Business broadband (Standard) | £17.95 | Standard broadband speeds | Cost-effective | Limited speed for data-heavy tasks |
Business broadband (Fibre) | £24.95 | Fibre speeds up to 76 Mbps | High-speed internet | Not the fastest in the market |
Virtual landline | £7.95 | Local number, professional image | Professional appearance for remote businesses | Limited to landline use |
Website services | £19.95 | Basic website design and hosting | Affordable website creation | Basic functionality, lacks e-commerce options |
VoIP phone system prices
- Prices start at £9.95 per month per user, depending on the package selected. There are three primary packages:
- Basic: £9.95/month/user, includes essential call handling features.
- Standard: £12.95/month/user, includes additional features like call recording.
- Premium: £17.95/month/user, includes advanced features such as CRM integration.
Business broadband prices
- Pricing starts from £17.95 per month for standard broadband, while fibre broadband packages start from £24.95 per month.
Virtual landline prices
- This service starts at £7.95 per month, making it an affordable business phone line option for businesses that want to create a professional image.
Website services prices
bOnline’s website design packages start at £19.95 per month for basic design and hosting, with more advanced options available for businesses requiring greater customisation.
Pros and cons
Pros of bOnline
- Cost-effective solutions: bOnline’s pricing is highly competitive, particularly for SMEs that are looking to minimise overheads while still gaining access to a professional communications setup.
- Easy setup and use: Their cloud-based VoIP systems and business broadband services are designed for straightforward installation and use, even for businesses without dedicated IT staff.
- Flexible features: With options like call recording, voicemail-to-email, and CRM integration, bOnline’s VoIP system offers plenty of customisation to suit different business needs.
- Scalability: Whether a small business or a growing enterprise, bOnline’s packages offer flexibility to add users and features as the business expands.
- Local customer support: UK-based customer service ensures that support is easily accessible, and any issues can be resolved quickly.
Cons of bOnline
- Limited advanced features in the basic VoIP package: While the Basic plan is affordable, it lacks some advanced features that may be necessary for businesses with more complex communication needs, such as call analytics or advanced call queuing.
- Potential broadband speed limitations: Although bOnline’s fibre broadband is fast, businesses that require ultra-high-speed internet for data-heavy tasks may need to look elsewhere if faster options are available in their area.
- No mobile app for VoIP: Some other VoIP providers offer mobile apps that allow users to make business calls directly from their smartphones. bOnline lacks this feature, which could be a drawback for businesses that rely heavily on mobile communication.
- Website services limited to basic functionality: While affordable, bOnline’s website services may not be ideal for businesses that require complex websites or e-commerce functionalities.
Final thoughts – bOnline pricing review
bOnline offers a strong range of business telephony and broadband solutions tailored for UK SMEs, with competitive pricing and a user-friendly setup.
Their services are particularly well-suited to businesses that need basic VoIP features and reliable broadband without spending a fortune.
However, businesses that require more advanced functionality or extremely fast broadband speeds may want to explore other providers.
For SMEs looking to enhance their communications infrastructure at an affordable rate, bOnline provides a viable and reliable option.
FAQ – bOnline pricing review
bOnline’s VoIP phone system starts at £9.95 per user per month for the Basic package, £12.95 for the Standard package, and £17.95 for the Premium package. Each package offers different features, with the Premium package including advanced functions such as CRM integration.
Yes, bOnline offers affordable broadband packages starting from £17.95 per month for standard broadband. For higher speeds, fibre broadband is available starting at £24.95 per month. These packages are designed to cater to the communication needs of SMEs at competitive prices.
bOnline’s virtual landline service costs £7.95 per month. This service provides businesses with a local phone number, which can enhance their professional image while allowing them to manage calls flexibly, even when they are operating remotely or from different locations.
bOnline offers website design and hosting services starting at £19.95 per month. This package includes a basic website suitable for small businesses that need a simple and effective online presence, making it a cost-effective solution for companies without a dedicated web development team.
Yes, additional features such as call recording and CRM integration are available in higher-tier VoIP plans. The Standard plan, priced at £12.95 per user per month, includes call recording, while the Premium plan, priced at £17.95 per user, offers advanced features like CRM integration.
bOnline offers some of the most competitive pricing in the UK for business communication services, particularly for SMEs. Their VoIP phone systems, broadband packages, and virtual landline services provide excellent value for businesses looking to reduce communication costs without sacrificing essential features.
bOnline generally does not charge high upfront fees for setup, making their services accessible to smaller businesses with limited budgets. However, certain advanced services or bespoke solutions may incur additional one-time setup costs, depending on the specific requirements of the business.
bOnline operates on a simple monthly subscription model. Each service, such as VoIP or broadband, has a base monthly fee depending on the selected package. Additional features, such as call recording or CRM integration, are bundled into higher-tier packages, ensuring transparency in pricing.
No, bOnline’s website design and hosting services are separate from their broadband packages. Website services start at £19.95 per month, while broadband services are priced from £17.95 per month. Businesses can choose to subscribe to either or both, depending on their specific needs.
bOnline occasionally runs promotions or offers discounts for new customers or for businesses that subscribe to multiple services. It’s always worth checking their website or contacting their sales team for any current deals, which could reduce the overall monthly cost of their services.